Get help
Email us with the app version, device model, iOS or Android version, and a short description. Do not send passwords, magic codes, purchase receipts, recordings, transcripts, answers, or other sensitive training content.
Email supportPurchases
Use Restore Purchases in Profile first. Subscription cancellation and refund requests are managed through your Apple App Store or Google Play account.
Technical problems
If a spoken session fails, keep the privacy-safe support reference shown by the app when available. You can also note whether microphone permission was granted and whether the issue occurred on Wi-Fi or mobile data. Do not attach the recording.
Account deletion
Use Profile → Delete Account in the app. If you cannot access the app, follow the steps on the deletion-help page.